Poor communication and working practices among remote teams is widespread, a new report by the Institute of Leadership & Management (ILM) claims. Organisations are failing to capitalise on the potential for remote working to improve performance and efficiency with 88 percent of remote workers struggling with inconsistent working practices and miscommunication, while 83 percent feel overwhelmed by emails. Although 84 percent of remote workers report improvements to their work-life balance, a lack of team identity can cause isolation and loneliness.