Dr. Marie Puybaraud, global head of research for JLL, explores how we can embrace robots in the workplace and compensate for the inevitable lack of face-to-face interaction.
Today, our industry is contemplating how it will embrace the cyber world and compensate for the inevitable lack of face-to-face interaction. How would we feel stepping in to an office managed solely by robots? How do you feel about staying at a hotel where 90 percent of the staff is automated?