Somewhere in the world, someone spills a cup of coffee in a data center. In millions of homes across the United States, televisions go dark just as Jordan Spieth aims his final putt in the U.S. Open golf tournament. Possible? Absolutely.

To err may be human, so preventing costly business interruptions should include the human factor as well. Even a simple spilled beverage can create a major problem, as happened in a 2015 incident that that knocked out 300,000 Bloomberg data terminals.

In fact, an estimated 22 percent of data center outages in 2015 were attributed to human error—not including cyber-crime. The price is high: the average cost of a data center outage rose to $740,357 last year—38 percent higher than in 2010—according to a Ponemon Institute Study.

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