An interior designer is designing a busy healthcare clinic. The clinic’s lobby needs to accommodate many anxious clients waiting for their appointments. The designer understands that the patients will likely be stressed and anxious. However, he is unaware of research on how to diminish stressors in the environment. Even if he was aware of the research, he’s too busy to read a lengthy article, so he discusses some options with a colleague, follows his intuition, and hopes for the best outcome.