One could argue that technology has done more to harm humans than to help them. Interactions that were once between people have been redirected toward screens—just think of office exchanges, self-checkouts and online purchases. The allure of technology has led to distracted driving, which puts masses of road users at risk, and its potential misuse has caused many to fear for personal and national security. There is even speculation that artificial intelligence (AI) may ultimately destroy the world.
Despite its apparent drawbacks, technology has also opened a world of possibilities that few could have imagined. People can travel and interact with the world virtually, without ever leaving their living room or office. Nearly every piece of knowledge accumulated since the beginning of time is a voice command away. Technology has even put the possibility of living on another planet within reach. The opportunities that await are mind-boggling.
If leveraged correctly, technology has the ability to positively influence and support our humanity rather than push it away. It can help engage, recognize and protect those we care about and the people who work in organizations.