Imagine you’re headed to your doctor’s office for a routine check-up. Think about the typical process as you go through that patient experience. How many healthcare employees do you interact with at your visit? What you probably don’t realize in that very standard interaction with your provider is the diversity of employees working in that healthcare environment.

The receptionist is a loyal employee who has worked for your provider for 25+ years. The nurse is fresh out of Nursing School and eager to put her newly acquired skills to the test. Your doctor is seasoned, having built a strong practice through professional connections, sacrifice and hard work. There are also those you don’t see – lab technicians, office staff, IT personnel, the list goes on.