Until recently, IBM was one of the first and biggest proponents of remote work. But no longer. In March, the company began directing thousands of employees to work from set locations or else look for another job, an ultimatum it extended more widely last week. The move is an alarming policy reversal that neither current trends nor recent history suggest is wise.
HISTORY ISN’T ON IBM’S SIDE
IBM’s curtailment of remote work echoes Yahoo’s reversal more than four yeas ago, when CEO Marissa Mayer began requiring workers to come back to a traditional office so they could start “physically being together,” as then-HR chief Jackie Reses put it at the time.
To all appearances, all that physical togetherness hasn’t worked out so well. After weathering a firestorm, Yahoo initially stood by the policy change. But in the years that followed, it failed to regain its position as a leading internet company, suffered a series of devastating hacks, and finally agreed last year to sell itself to Verizon for about $4.4 billion–far less than the $100 billion market cap it had had at its peak.