Generation Z is entering the workforce, bringing with it a tech-first mentality that will propel businesses further into the digital era while potentially deepening the divide among five generations in the workplace. According to global research commissioned by Dell Technologies, post-millennials – those born after 1996 and known as Gen Z – have a deep, universal understanding of technology and its potential to transform how we work and live.
“It’s almost a given that these digital natives have advanced technology and data science skills, but what is surprising is the level of digital maturity they are bringing to the workplace,” said Danny Cobb, corporate fellow and vice president of Technology Strategy, Dell Technologies. “Yet we haven’t raised a generation of robots. Gen Z sees technology not only as a tool for enabling human progress, but also as a means for levelling the information empowerment playing field. Their combination of vision and optimism is remarkable.”
The survey of more than 12,000 high school and college students in 17 countries reveals the younger generation’s outlook on technology and future jobs. Specifically:
98% have used technology as part of their formal education
91% say the technology offered by an employer would be a factor in choosing among similar job offers
80% want to work with cutting-edge technology; of those 38% are interested in IT careers, 39% want to work in cybersecurity and 46% aspire to do technology research and development
80% believe technology and automation will create a more equitable work environment by preventing bias and discrimination
An overwhelming 89% recognise that we are entering the age of human-machine partnerships: 51% of those surveyed believe that humans and machines will work as integrated teams, while 38% see machines as tools for humans to use as needed.
Lack of experience, potential generational rifts
While most Gen Zers are confident with their technical prowess, they also worry about having the soft skills and experience that employers are seeking. Seventy-three percent rate their technology literacy as good or excellent and 68% say they have above-average coding skills. Even more telling, 77% are willing to mentor an older coworker who may be less experienced with technology. Yet nearly all new grads (94%) have some concerns about future employment.