FLEXIBILITY IS NOT ENOUGH: THE NEW WORKSPACE MUST TRANSFORM AT A MOMENT’S NOTICE

Knoll’s study “Immersive Planning From Research to Realization: An Experience-based Workplace”presents a new approach towards workplace design. The study surveyed 110 workplace executives worldwide between 2015 and 2016 and interviewed experts in real estate, architecture, design, academics, and workplace strategy. In 2016, Knoll performed a separate study of over 1,400 knowledge workers across 14 countries to determine the relationship between the design of the environment with creativity, productivity, happiness, stress, and satisfaction.

Knoll’s research was based on the fact that today’s “empowered workers move frequently throughout the day to their choice of workspace, using the tools they select and meeting with the team they need, at the time and place they prefer.”

This has led the workplace to take on a new life, a new style. The workplace is no longer just a place to get work done; rather they are now “functioning as a town square-like hub energized by the hum of the occupants.” Elements of residential and hospitality design have weaved their way into the workplace in order to bring workers together and facilitate connections, collaboration, idea generation, focus, and even relaxation. 

Knoll proposes that these “changing dynamics call for a new ‘immersive’ workplace planning approach that is as fluid as the teams themselves. As workspaces become defined by an individual’s actions rather than job function, the lines between space types diminish; enhancing interaction, inviting connected experiences and radiating a sense of hospitality at every exchange.”