A great deal of current research and anecdotal evidence suggests that engaged employees are much less likely to leave their current organisation, are more productive and take less sick days that their disengaged colleagues. But according to a recent survey by Deloitte while 87 percent of organisations cite culture and engagement as one of their top challenges, almost two-thirds of executives do not feel they are effectively driving this desired culture within their business. A global study by my own firm Steelcase found that one-third of workers across 17 of the world’s most important economies are actually disengaged. The findings make worrying reading for employers around the world, as engagement is so demonstrably linked to business critical outcomes such as employee retention, productivity and even profits. It certainly raises the question of what more can be done, including in terms of workplace design, to boost engagement levels amongst these employees.
The study found that there is a strong correlation between high workplace satisfaction and high employee engagement, with employees who have greater control over their physical workplace – including access to private spaces – also reporting the highest engagement levels. The findings show that employers could be missing a trick when it comes to planning their employee engagement strategies.
This is because, consistently, the most engaged workers were those who had more control over their work experience, including the ability to concentrate easily and work in teams without being interrupted. Workers who have the ability to choose where they want to work in the office based on the task at hand are much more engaged in the work they do.