Gensler’s latest workplace research shows that most people’s preferred place to work is the office, even though many felt they were most effective when they had the option to work from home or remotely for part of the week. Now that COVID-19 has forced many out of the office and into a work-from-home situation, people have had to adapt. The need for an effective home office is a trend that won’t go away anytime soon.
As working from home gains acceptance and more roles are fulfilled in remote settings, the fundamental principles of workplace design will still apply — just in a residential context. In 2008, Gensler’s research established a framework for understanding work through the lens of four modes: focus, collaborate, learn, and socialize. We discovered that workplaces that integrated spaces to support all four of the work modes saw higher levels of employee engagement. How would these same four modes apply in a work from home model?
For starters, multifamily residential buildings will need to be rethought, both in terms of dwelling units and communal amenity areas. How do we do this while still addressing these four modes? How do you focus when the kids are home? How do you collaborate effectively on video calls when you’re trying to hide the pile of dirty dishes in the sink behind you? Do you really have an ergonomic workstation when you’re sitting in a dining room chair and your laptop is propped up on a milk crate on your dining table?
The recent residential trend has been to reduce unit sizes in the name of efficiency: just enough space for a living room seating arrangement, perhaps enough room for a dining table, a tight kitchen, and a sleeping area. While this trend will likely continue, we now need to consider how a home office could be part of the mix. It should go beyond simply designing a niche that can barely hold an IKEA desk. Perhaps landlords will be willing to offer predesigned workstation packages as a leasing incentive. Such a package could be designed to bring a focus space into the unit — one that includes a desk, ergonomic desk chair, lighting, and built-in storage. For tenants who don’t work from home, a design option for a crafting station or a recessed two-seat dining table could serve as alternatives.
Gensler concludes: As a result of our experience with COVID-19, the lines between live, work, and play will increasingly blur at an accelerated pace. Spaces inside and out of residential units will need to be designed for increased versatility while promoting productivity. Most importantly, designers and developers of residential projects will need to consider how the four work modes can be integrated in these new settings.