Gensler has designed the headquarters for customer experience management company Acticall Sitel Group, located in Miami, Florida.
With a transparent and collaborative environment, Acticall sitel’s new Miami headquarters fosters an exchange of ideas and innovation.
After evaluating several locations to consolidate and relocate its headquarters from Nashville following its merger with France-based Acticall Group, Sitel chose Miami as its new headquarters due to its international status as a global destination—a cosmopolitan city rich in culture and accessible from anywhere in the world. As a leader in providing outsourcing of customer experience management, Sitel’s new workspace reflects their core values of employee empowerment, open communication, and service excellence.