LoyaltyOne Offices – Toronto

Photography: Tom Arban

Gensler was engaged by marketing services company LoyaltyOne, to design their offices located in Toronto, Canada.

This 190,000-square-foot head office project comprises 190,000 square feet of interior alterations to a new base building raw space located in Toronto’s up-and-coming downtown east. A thorough workplace strategy that canvassed the client’s current location and 500 employees served as the basis for change. Through an integrated process, four strategic recommendations informed the design:

The need to plan to a variety of experiences
The office ecosystem offers choice, balance and focus. Individual work settings consist of focus rooms, phone rooms, height-adjustable workstations, focus pods, window high tops, and booths. Group work settings include large and small enclosed meeting rooms as well as collaborative areas. Community spaces also offer choice and balance, like the agora space, a communal bistro, three outdoor patios, a barista bar, an event space complete with catering kitchen, and on-floor collaboration cafés.