Around two thirds (60 percent) of knowledge workers in small and medium sized businesses in the US, UK and Germany now use virtual working technology that is internet or cloud-based in their professional roles. This figure is higher than in companies with 500 or more employees (53 percent). These are the findings claimed by the Way We Work Study commissioned by unified comms firm Unify. Surveying 5,000 British, American and German knowledge workers, it explores people’s attitudes and expectations about their workplace. Knowledge workers at SMBs expect to see large changes in their jobs over the next five years. More than a third (38 percent) believe their roles will not exist after this period, and almost two-thirds (64 percent) thinking they will be substantially different. On the subject of trust, 76 percent of SMB knowledge workers feel they are listened to in their organisation, compared to 71 percent in larger companies.
Small businesses outpace larger firms in adoption of virtual working