1994: the year the newborn Internet set office design on a different path

Because we are now so immersed in technology, we can sometimes forget just how young the Internet is. It was only in 1995 that the final barriers to its full commercial development were removed. In 1994, the number of people using it worldwide was estimated at around 20 million, there were under 15,000 company websites and the UK had one ‘cybercafe’. Even so, there was something in the air. A sense that everything was about to change – and change pretty spectacularly. The management writer Charles Handy was outlining a new world of work in which people developed portfolio careers, organisations were formed from ‘shamrocks’ of freelancers, core staff and part time employees, a world in which half the people would work twice as hard. There was excited talk about new forms of office design and ways of working such as telecommuting and hot desking. The world that emerged has broadly followed the trajectory of these forecasts, even if the details have proved very different.

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