Competing in the Post-COVID Era

The COVID-19 crisis thrust millions of us into a mass experiment in working from home. As economies begin to reopen, CEOs are starting to think about how work will change as a result of what we’ve experienced and learned. The ways we need to compete are different now and a return to business as usual is not what organizations and employees will need as we enter one of the most volatile and complex business climates in recent history. To succeed, organizations will need to be highly adaptable, and able to respond and adjust quickly to changing conditions now and in the future.

We are at a tipping point and senior leaders must make a choice about where and how people will work. The wrong choices could prove costly on many levels. The pressure to get it right has never been greater.

The Realities of an Extreme Work-From-Home Strategy

People have been predicting the end of the office since the invention of Wi-Fi and laptops. Today, lots of people are suggesting the office will go away as companies fully embrace work from home as a way to give people greater flexibility. During the crisis, anyone who could work from home did and, for a while, many people thought it worked pretty well. But after months of living on video, the novelty has worn off. The vast majority of us — 88-90%* depending on the study — want to work in an office again.